YOUR DESTINATION
Since travel conditions can also change at short notice, we recommend that you find out about the travel restrictions & regulations in your destination country on the website of the "Foreign Office" of your home country and your booked airline before booking with us.
TRAVEL INSURANCES
To protect against possible consequences - e.g. a sudden illness before or during your holiday - we recommend taking out travel cancellation insurance and, ideally, COVID-19 protection. When you book a trip with us, you will automatically receive the link to take out your insurance with our confirmation email and invoice. All necessary travel insurance is provided for our customers by our partner ERGO (only for customers based in an EU member state).
REBOOKINGS and CANCELLATIONS
Please find the link to our travel conditions here.
SAFETY AND HYGIENE STANDARDS IN HOTELS
Many of our hotel partners have returned to "business as usual" and no longer offer explicit hygiene or safety services. You may consult the hotel's website for any detailed information or you can give us a call.
We would be happy to advise you in detail about your trip. Please call us at +49 4264 3929293 from 10 a.m. to 12.30 p.m. and 2 p.m. to 5 p.m. Outside these times, please email us at: accounting@morepep.com. Please consider the time difference when calling us outside of Europe.