YOUR DESTINATION

Since travel conditions can also change at short notice, we recommend that you find out about the travel restrictions & regulations in your destination country on the website of the "Foreign Office" of your home country and your booked airline before booking with us.

AVAILABILITY

Anyone who has been travelling with us for a while knows that our offers only become definite after confirmation from the hotel or cruise line, as there are no allotments for interline bookings. After the pandemic, the availability of interline offers changed dramatically. Many destinations can only be booked if you contact us very early. This is especially valid for the warm water areas in autumn and winter and summer holidays in Europe, which are particularly popular. We strongly recommend making your planning and bookings as early as possible to still benefit from our offers.

TRAVEL INSURANCES

To protect against possible consequences - e.g. a sudden illness before or during your holiday - we recommend taking out travel cancellation insurance and, ideally, COVID-19 protection or specific protection if needed. When you book a trip with us, you will automatically receive the link to take out your insurance with our confirmation email and invoice. All necessary travel insurance is provided for our customers by our partner ERGO (only for customers based in an EU member state).

REBOOKINGS and CANCELLATIONS

Please find the link to our travel conditions here.

SAFETY AND HYGIENE STANDARDS IN HOTELS

Many of our hotel partners have returned to "business as usual" and no longer offer explicit hygiene or safety services. You may consult the hotel's website for any detailed information, or you can give us a call.

We would be happy to advise you in detail about your trip. Please call us at +49 4264 3929293 from 10 a.m. to 12.30 p.m. and 2 p.m. to 5 p.m. Outside these times, please email us at accounting@morepep.com. Please consider the time difference when calling/contacting us outside of Europe.